Spaß & Freude 16

Shipping Regions

We currently ship to the following regions:

• United States (US)
• Canada (CA)
• European Economic Area (EEA)

Our products are shipped from our warehouses located in:

• United States (US)
• Canada (CA)
• Germany (DE)

We strive to deliver your orders as quickly and efficiently as possible, utilizing the nearest warehouse to minimize shipping times.

Processing Time

• Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times & Rates

Shipping times vary depending on your location and fulfillment warehouse. Estimated delivery times and rates are as follows:

Free Shipping

We offer FREE Standard Shipping for orders over $50 in all regions!

Note: Delivery times are estimates and may vary due to external factors beyond our control, such as customs delays or carrier disruptions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, which you can use to monitor the delivery status.

Customs, Duties & Taxes

For international orders:

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
• Frolic & Fun is not responsible for delays caused by customs clearance processes.

Undeliverable & Returned Packages

If a package is returned due to an incorrect address or failure to collect it from the carrier, the customer may be responsible for reshipping fees. Please ensure your shipping information is accurate before completing your purchase.

Shipping Restrictions

• We do not ship to P.O. Boxes or military APO/FPO addresses.
• Some remote areas may have limited shipping options.

For any questions or assistance with your order, feel free to contact our support team at support@frolic-fun.com.